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Shipping / Return Policy
  

Shipping Policy
We base our shipping charges on the value of your order. To make sure you get the fewest shipments possible, we'll do our best to ship everything to you at once. If you have provided a street address for shipment by USPS, FedEx or UPS, your shipment will usually arrive two (2) to (4) weeks after you place your order. Applicable shipping and handling charges apply to all orders. See our shipping table below.

Total $ Amount of Order Shipping Costs
$10.00 - $49.99 $8.95
$50.00 - $99.99 $10.95
$100.00 - $199.99 $14.95
$200.00 and over $18.95

Product Availability
We always try to ship your order completely. Sometimes, an item becomes unavailable. If this happens while we're processing your order, we'll let you know by calling you and/or sending you an email. We won't automatically make substitutions to your order. We'll cancel the item on your order form, we won't charge your credit card for it, and we'll still deliver the rest of your order.

Sales Tax
For North Carolina Residents only, an applicable sales tax of 7.5% will be automatically added to your total.

Return Policy
All purchases are final. Exchanges are accepted up to 7 days from the date of purchase. If you require an exchange, please contact us.

Security
All of our orders are processed on a secure serve to ensure the safety of your information.

Contacting Us
Have questions about your order or suggestions on how we can improve our service? Please contact us using the following:

Kappa Klothes Line
P. O. Box 26573
Charlotte, NC 28221

(704) 756-3433 - Phone
(704) 597-1547 - Fax

customer-service@kappaklothesline.com

If you want to place an order using a check or money order, please call our offices at (704) 756-3433. Orders will ship within 2-4 weeks of date of purchase.

 

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